Coronavirus (COVID-19)

Kent County Council has launched a helpline, called Kent Together – which provides a single point of contact for those in need of help during the Coronavirus crisis. 

This will link to Community Hubs across the count to put people in touch with local support. The website address is or you can T: 03000 41 92 92

The situation in respect of COVID-19 is changing daily.  Beams DP Case Workers will endeavor to maintain up to date advice and support you where they can.

ACAS will be reviewing and updating their advice daily in respect of Coronavirus (COVID-19)  and both employers and employees should check their website for up to date advice .

Please follow the link below to ACAS website :-

Your DP Case Worker will have access to updated information and advice from ACAS and can be contacted if you have any concerns.  Please be aware that your DP Case Worker is not an expert in this topic but will help you or signpost you wherever they are able.


Flu Vaccinations for PAs/Carers

Some PA’s/carers may be entitled to a free flu vaccination, please refer to the NHS website for more details

If you feel that your PA should receive the flu vaccination you will need to provide them with a letter confirming their employment as a key front line worker using the template provided here


What is The Direct Payment Service?

The Direct Payment Service provides a range of information and practical support for disabled children, young adults up to 25 years of age, and their families in receipt of, or interested in taking up, Direct Payments within Kent.

How can the Direct Payment Service help?

We understand that receiving or considering Direct Payments for the first time  can be a daunting prospect. The Direct Payment Service aims to make the experience as simple as possible by supporting children, young adults, and their parents throughout the process. The Direct Payment Service can provide practical and informative support such as:

  1. Helping you understand the ‘Direct Payment Agreement’
  2. Discussing your options around the recruitment process, assist with writing and placing adverts, sending out job application forms and collating responses.
  3. Carrying out DBS Checks for Personal Assistants (PAs)
  4. Supporting good employment practice
  5. Working with you to manage your Direct Payment budget
  6. Obtaining information in accessible formats where required
  7. Providing template documents for all your needs

Our support includes face to face, telephone, and email support from your dedicated Direct Payment Case Worker.

If you have any queries or would like to speak to a member of the Direct Payment Service regarding anything to do with Direct Payments then please do not hesitate to contact us.

T: 01322 669245