Disabled Children's Charity in Kent
Out of Hours Support ServicesBeams does not offer out of hours or emergency support. If you require support outside of our office hours, please see below details of other organisations who may be able to help you.
Our Family Advice Service does not offer out of hours or emergency support. Staff are available during our regular office hours of between 8am and 4pm. Our helpline is open Monday to Friday between 10am and 2pm.
Out of Hours and Emergency Support Services
If you require support outside of our office hours, please see below for details of other organisations who may be able to help you.
In an emergency situation where there is immediate risk to life or safety call 999 or go to A & E if appropriate.
- Kent Children’s Social Services offer a out of hours service on 03000 419191.
- NHS 111 option 2 for emergency mental health support
Mental Health Matters
The Mental Health Matters helplines provide emotional support, advice and guidance to residents registered with a GP.
This service is available 27/7 on 08001 070160.
National Helplines
If you’d like to talk to someone in confidence about how you’re feeling, various charities provide free advice and support, including:
- Childline: Call 0800 1111 (available 7:30am – 3:30am, seven days a week)
- Hopeline UK (Papyrus): Call 08000 684141, text 07860 039967 or email pat@papyrus-uk.org (available 9am to midnight, seven days a week)
- Samaritans: Call 116 123 or email jo@samaritans.org. This service is available 24/7.
- Shout: Text SHOUT to 85258 (available 24/7)
- YoungMinds: Text YM to 85258 (available 24/7)
- Family Lives: Call 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life. If you don’t get an answer first time please do try again. The helpline is open Monday to Friday 9am until 9pm and at weekends 10am until 3pm.