We Are Beams

Disabled Children's Charity in Kent

Family Advice

The aim of our Family Advice Service is to ensure parents, carers and young people have access to timely, accurate, and independent information as well as advice and support.

Call 01322 668501
Family Advice

1-1 Advice

What Is Transition

Under 5s Play Sessions

Parent Support Group run by We Are Beams

Parent Support

Education Support

Education Support

Programme Programme run by We Are Beams

Parenting Programmes

Autism and ADHD

Fathers Club

The aim of our Family Advice Service is to ensure parents, carers and young people have access to timely, accurate, and independent information as well as advice and support. This enables you to take an informed and active role in any decisions relating to SEND processes and day-to-day activities. Priority support is given to our members, (please see our website for information about membership), however, we welcome enquiries from anyone in need, within the areas of Dartford, Gravesham, and Sevenoaks.

The service aims to empower parents, carers, and young people and to help you ensure your voices are heard.

The Family Advice staff team are well established and has accessed independent training in Disability Benefits, SEND Practice and Procedure, Behaviour Management, Autism & ADHD Awareness, and all have personal experience of supporting disabled children.

Please read a copy of our latest impact report.

How we can support

  • Telephone enquiry line, Mon – Fri 10 am until 2 pm
  • Weekly Advice drop-in clinics (term time only)
  • Support group meetings
  • Parent training courses/workshops
  • Home visits (if approved by the service manager)
  • Support at meetings

Our advisers can

  • Meet with you to discuss your concerns
  • Help you prioritise actions
  • Give you information & advice about referral pathways
  • Help you understand a diagnosis that has been given
  • Give you an overview of SEND processes
  • Offer advise which may help you manage your child’s behaviour

Extended services for members

  • Help you complete benefit forms and draft letters/emails
  • Help you prepare a parental request for an Education, Health and Care Plan (EHCP’s)
  • Give you advice and support relating to annual reviews of EHCP’s
  • Support you at meetings with professionals in relation to health, education and social care matters

    Our advisers can not

    • Speak for you
    • Make decisions for you
    • Represent you in benefit tribunals
    • Advise or support you with SEND tribunals
    • Give you legal advice
    • Dual work alongside other agencies including Early Help and IASK
    • Provide therapeutic input suggested by Health Services, including Camhs

    Please note, our Family Advice Service does not offer out of hours or emergency support. If you require support outside of our office hours, please visit the link below. 

    Disclaimer

    Whilst our team has substantial experience in our field of work, the information and advice we give are general and as such, does not constitute ‘Legal Advice’. You must not rely on the information given as an alternative to legal advice from a solicitor or other professional legal adviser.

     

     

    1-1 Advice

    Family Advice

    Our Family Advice face to face clinics take place weekly at a number of venues. Our experienced team can help you to prioritise the key areas of support needed.

    For each session, we have two advisers available to facilitate.

    Our helpline remains open Monday to Friday, 10am until 2pm. 

    Our service is provided for families with disabled children and young people in the Dartford, Gravesham, and Sevenoaks districts. From 1st January, we will also be covering Bexley.

    We can help you through the maze of services, agencies and processes. This is particularly useful around the time of diagnosis where parents often feel isolated and are unsure of what to do next.

    Fathers Club Kent will not hold in-person meetings anymore. Going forward, sessions will take place online via a private Facebook group, allowing dads and granddads to continue connecting, sharing experiences, and accessing support.

    To join, search for Fathers Club Kent on Facebook and send a request. You can also contact the facilitator via email below.

     

    Here are just a few areas of support given:

    • Help parents draft letters to request and access support.
    • Signpost to other specialists.
    • Give strategies to manage challenging behaviour.
    • Give a good listening ear on any concerns.
    • Information on dealing with education professionals to ensure your child receives the right support.
    • Ideas on where to take your child for leisure activities that have special services for a disabled child.

    Advisers are available at regular Drop in Advice Sessions, or in exceptional circumstances by a home visit. 

    Dartford *New Venue*
    When: Tuesdays, term time only
    Time: 9.30 am – 2 pm

    UPDATE: Dartford Clinic – 21st April This session will be telephone appointments only. Please call the office on 01322 668501 to book your slot.

    Where: Dartford Valley Rugby Club, Cotton Lane
    Dartford DA2 6PD

    For emergency or out-of-hours support, please click here.

    Sevenoaks 
    When: Wednesdays term time only,
    Time: 10 am – 2 pm

    Where : House in the Basement, Youth Cafe, Stag Community Arts Centre, London Road, Sevenoaks, TN13 1ZZ

    We are in the basement of the Stag Theatre. Entry via right hand side of the building. 

    For emergency or out-of-hours support, please click here.

    Gravesend
    When: Thursdays term time only,
    Time: 9.30 am-2 pm

    Where: The Maltings, City Praise Centre, 9-11 Lower Road, Gravesend, DA12 2LY

    For emergency or out-of-hours support, please click here.

    Our clinics are open advice sessions. No need to book. Come along and join us. 

    It is not always possible to ensure total privacy in these Drop-in Sessions, particularly at peak times. If confidentiality is essential to you, please make this known to the adviser and they will do their best to accommodate you.

    Under 5’s Support and Play Sessions

    Autism and ADHD

    Supporting you and your child’s development at We Are Beams

    We can also offer 1-2-1 support for parents and carers helping you navigate key areas of early development such as potty training, sleep routines, food challenges along with advice on supporting play at home and ideas to promote learning and school readiness. If you would like to arrange a meeting or would like to chat to us about any concerns you may have please contact Camille.rickwood@wearebeams.org.uk 

     

    Supporting you and your child’s development at We Are Beams

    At Beams, we run term-time weekly “Explore and Discover” sessions and a termly “Make a Mess” session.

    Explore and Discover offers a calm and welcoming environment where children can enjoy messy play, creative activities, and imaginative exploration. Each session is thoughtfully planned to encourage play, build confidence, and support growing independence. Designed with a gentle structure, the session’s help children feel comfortable and settled while working towards key developmental milestones.

    Make A Mess… Get ready to squish, splash, and dive into the mess! These fun, termly sessions are all about hands-on, messy and sensory play, with lots of exciting textures, colours, and activities to explore. Best of all… You get all the fun without the clean-up at home! Don’t forget to bring a change of clothes – things are going to get very messy!

    Sessions will run weekly during term time for just £3 per child. We keep our groups small to ensure a great experience, so spaces are limited.

    For more information, contact Camille.rickwood@wearebeams.org.uk. 

    Parent Support Group

    Parent Support Group run by We Are Beams

    Our Parent Support Group meets once a month and offers support and guidance to parents and carers. 

    Support Group at Ifield Smile

    We will be running a Family Advice Support Group from 10 am to 12pm at Ifiled Smile, Gravesend.

    Next dates (10am – 12pm):

    16 June 2026 

    Please note, places are limited and will be on a first come, first served basis. Booking is essential. To book a place, please email. 

    Support Group at We Are Beams Hextable

    Our Family Advice Support Group is held at We Are Beams, Allsworth Court, 38-40 St Davids Road, Hextable, Swanley BR8 7RJ.

    No need to book, just come along and join us. For each session, we have two advisers available to facilitate.

    Next dates (10 am – 12 pm):

    Thursday 14 May
    Thursday 2 July

    Education Support

    Education Support

    Beams Family Advisors can provide you with information and advice on education and help you prepare a parental request for an Education, Health and Care Plan.

    We offer Education Advice through the drop-in 1 to 1 sessions throughout the three areas we serve.

    Support will also continue to be available to families through their local SEND Information, Advice and Support Services (SENDIASS) and also through the national Contact helpline.

    Within Kent, the local SENDIASS service is provided by:

    Information, Advice and Support Kent – IASK
    Helpline: 03000 41 3000. Monday to Friday, 9am – 5pm.
    Email: iask@kent.gov.uk
    Address: Shepway Centre, Oxford Road, Maidstone, ME15 8AW
    Telephone: 03000 412 412

    Please see the links below for more information on EHC Plans:

    Further information/support

    Parents may wish to look at Ipsea’s website for additional legally based information and resources including helpful template letters.

    Ipsea’s vision is that children and young people with special educational needs and disabilities are able to fulfil their potential. With a mission to help children and young people with special educational needs and disabilities, and their families and carers, to get the appropriate education, training and support to which they are entitled under the law.

    Sossen offer a free, friendly, independent and confidential telephone helpline for parents and others looking for information and advice on Special Educational Needs and Disability (SEND). They also have a regular advice clinic in Kent plus various online training events throughout the year.

    Parenting Programmes

    Parenting Programmes

    Our Family Advice Team works with professionals and agencies to deliver a number of parent programmes, courses and workshops aimed at supporting parents of children with a disability.

    Our popular parenting programme Cygnets is a course for parents of children with ASD aged between 5 – 17 years.

     

     

    The course runs for 6 weeks, is 3 hours per week, and covers arrange of topics including:

    • Week 1 – Introduction to autism
    • Week 2 – An overview of autism, with parent
      and carer experience
    • Week 3 – Thinking and Sensory
    • Week 4 – Social interaction and
      Communication
    • Week 5 – Understanding and Supporting
      Behaviour
    • Week 6 – Analysing Behaviour
    • Week 7 – Follow Up Session held later in
      the year

    There is a follow-up session approximately 3 months later. Refreshments are provided (tea, coffee, biscuits). There is no crèche facility or funding for childcare costs at present.

    Criteria:
    Your child has or is on the pathway to a diagnosis of Autistic Spectrum. Condition and is aged between 5 and 18 years old.

    For more information or to be added to the waiting list please contact us.

     

    Fathers Club

    What Is Transition

    Our Father’s club meet once a month and offers support and guidance to fathers and grandfathers of children with Autism. 

    Fathers Club Kent holds meetings once a month, offering support to Fathers and Grandfathers of children with Autism.

    Welcoming and informal the club aims to provide knowledge and support for fathers to improve the quality and future of their child. The club has supported hundreds of families over the past few years.

     

     

    Fathers Club Kent will no longer hold in-person meetings. Going forward, sessions will take place online via a private Facebook group, allowing dads and granddads to continue connecting, sharing experiences, and accessing support.

    To join, search for Fathers Club Kent on Facebook and send a request. You can also contact the facilitator via email below for any questions.

    The Big Lottery Fund through their reaching communities programme is a valued partner of Beams funding our Family Advice Team and inclusive playschemes.

    Proudly supported by Masonic Charitable Foundation

    Masonic Charitable Foundation logo